Botched purchase?
Unfitted size?
You have whole month to change your decision.
Information on the total delivery time is given for each product below the Add to Basket button after choosing a size.
We usually process and send your package in 24h. Then the time of shipment depends on chosen delivery method.
Delivery time = processing time + shipment time.


1.How to buy?
2.What should I do when I wasn't home on the delivery date?
3.Where do we ship and how much it costs?
4.How can I return my order?
5.How much time do I have to pay for the order?
6.What is the term of warranty?
7.How to make an exchange?
8 What if I did not receive the return form?
9.Can the return be rejected?
10.How long does it take to get my money back and how do I get it?
11.What are the rules from the newsletter discount?



1.How to buy?
Go here: https://www.efootwear.eu/how-to-buy

Up

2.What should I do when I wasn't home on the delivery date?
Don't worry. Courier will always try to deliver your order three times. If you want to set the exact date of the delivery – contact us via phone or mail.

Up

3.Where do we ship and how much it costs?
You'll find all the details here: https://www.efootwear.eu/delivery-costs

Up

4.How can I return my order?
You can make a return within 30 days. Just fill in the return form and send your order to us. The address:
eobuwie.pl S.A.
Street: Dekoracyjna 3
Postal code: 65-155
City: Zielona Góra POLAND

Up

5.How much time do I have to pay for the order?
We wait 10 days for your payment. On the 11th day your order will be cancelled.

Up

6.What is the term of warranty?
Warranty lasts two years.

Up

7.How to make an exchange?
There are no exchanges in our shop. You need to make a return and place a new order.

Up

8.What if I did not receive the return form?
It can be found here: https://www.efootwear.eu/returns-and-exchange

Up

9.Can the return be rejected?
Yes, it can. It happens when the return was made after 30 days or when the returned products bear traces of use.

Up

10.How long does it take to get my money back and how do I get it?
It usually takes up to 5 business days and it's done by bank transfer.

Up

11.What are the rules from the newsletter discount?
The discount code is valid for products from new collection, for order value of minimum 100€. The discount cannot be combined with other discounts, sales and vouchers.

Up

Up
«
»